"We just wanted to thank you for the invaluable advice we received from you the other day. You taught us a great deal – not only on costs of renovation but also on what to look for as we embark on purchasing another property. We were particularly impressed at how your constant focus was not on acquiring business for yourself, but on what would be in our best interests. Your advice seemed highly ethical and has ensured we have become very realistic about renovation/extension costs. We now feel much clearer about what we are looking for in a house so that we will not be confronted with an enormously expensive renovation and the somewhat uncomfortable feeling that we have made a very big mistake!"